Shipping & Delivery
The Healthy Guru processes your orders as quickly as possible. Orders received before 11am are processed within 24hrs.
Upon clearance of your payment a reply email will be sent advising that your order has been shipped. The Healthy Guru endeavours to keep all items in stock, however due to the large number of lines that we do carry, there may be occasional out of stock situations. If any products ordered are not available at the time of the order, the unavailable item may be backordered, or for extended unavailability a Healthy Guru Representative will contact you and offer the following options:
- Substitution of product for alternate size, flavour or brand.
- Hold back order until item chosen is available.
- Refund your payment for the unavailable item.
If part of your order is required to be placed on backorder due to long term unavailability, The Healthy Guru will ship the available portion of the order as per the original request. Products that are placed on back order will be shipped to the customer with no additional freight charge.
We at The Healthy Guru work hard to ensure prompt delivery of your order, however your choice of freight service will impact on delivery times.
Want your order super fast?
EXPRESS POST FLAT RATE $ 18.00
Australia Post aim for Express Post items to arrive on the next business day to 2 business days. Orders received by 11am should arrive next business day.
STANDARD FLAT RATE $15
Standard delivery is subject to normal Australia Post Delivery times. Normally Australia Post aim for Parcel Post items to arrive in 2 to 5 business days for same-state deliveries. Please allow up to 5 working days for delivery to rural locations or other states.
PLEASE NOTE ABOVE SHIPPING & DELIVERY IS FOR ORDERS UP TO 5KG
Orders over will be quoted by reply email before shipping.
Occasionally there can be delays!
Delivery delays may be incurred due to public holidays or industrial action experienced by Australia Post. The Healthy Guru will always endeavour to ensure that you receive your order as quickly as possible, these delays may be beyond our control.
Please read our terms and conditions for more information about using our site.